WowBet Privacy Policy — Our Commitment to Protecting Your Data

Welcome to WowBet. This Privacy Policy explains what information we collect about you when you use the WowBet platform, how that information is used, who it may be shared with, and how you can maintain control over your own data.

This Privacy Policy applies to WowBet's website, mobile application, and all digital services. When we say "WowBet", "we", or "our", we are referring to the organization that operates this platform.

If you do not agree with this Privacy Policy, please do not use the WowBet platform. For any questions, feel free to reach out to our support team.

WowBet collects certain necessary information to provide a quality service. The different types of data we collect are described below:

a) Information Collected at Registration:

• Full name and date of birth (for age verification purposes)
• Mobile Number (active Bangladesh number)
• Password (stored in encrypted form and never visible to us)
• Preferred Currency and Language

b) Identity Verification (KYC) Information:

• National ID (NID) or passport details
• Selfie or Photo (if required)
• Proof of Address

c) Transaction Information:

• BKash/Nagad/Rocket Mobile Number
• Deposit and Withdrawal History
• Betting & Gaming Transaction Records

d) Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Language Settings
• Site Access Time & Session Information
• Cookies & Usage Patterns

WowBet uses collected data for specific, transparent purposes only. No information is used for any other purpose without your consent.

WowBet never sells or transfers your personal information to third parties for advertising purposes. If we want to send you promotional messages, you can opt out at any time.

WowBet's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies WowBet uses:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Used to understand which pages are most visited and to improve site performance.
• Functional Cookies: Used to remember your preferred language, theme, or settings.
• Analytics Cookies: To collect site usage statistics (fully anonymous).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

WowBet may share information with third parties in limited, defined circumstances. However, we never sell your data or share it for advertising purposes.

Circumstances under which information may be shared:

• Payment Provider: Only the information required to process transactions with bKash, Nagad, and Rocket.
• Game Provider: Only the minimum information required to operate the game (typically just the player ID).
• Legal Authorities: By court order or government directive in accordance with the laws of Bangladesh.
• Anti-Money Laundering: To regulatory bodies for compliance with international AML regulations.
• Technology Service Provider: Server hosting and cybersecurity providers are also bound by our privacy policy.

WowBet follows internationally recognized technical and organizational standards to keep your data secure. Our security framework is regularly reviewed and updated.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: Advanced firewall and intrusion detection systems are kept active at all times.
• Two-Factor Authentication (2FA): OTP is used as an additional security layer during login.
• Data Masking: Sensitive information (such as the middle digits of a mobile number) is masked when displayed.
• Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
• Restricted Access: Only authorized personnel have access to the necessary data.

Under WowBet's Privacy Policy, you have important rights over your own information. Contact our support team to exercise any of these rights.

• Right to Know: You have the full right to know what information we hold about you and how it is used.
• Right of Access: You may request a copy of all information stored in your account.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request the deletion of your information (unless we are required to retain it by law).
• Right to Restrict Processing: You may request that we stop using your information for specific purposes.
• Right to Portability: You may receive your data in a portable, easy-to-read format.
• Right to Object: You may object to marketing communications or certain types of data processing.

WowBet is an adult gaming platform. Registration or use of an account by anyone under 18 is strictly prohibited.

Date of birth is verified at registration and confirmed again during the KYC process. If an underage individual creates an account using false information and this comes to our attention, the account will be immediately suspended and all associated data will be deleted.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

WowBet reserves the right to update this Privacy Policy as needed. Changes may be driven by new legal requirements, technological updates, or service improvements.

For significant changes, we will notify you via SMS to your registered mobile number or through an app notification. The "Last Updated" date at the top of the page will always reflect the latest version.

Continued use of the WowBet platform after any changes take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with a change, please withdraw your balance and contact our support team before closing your account.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We offer 24/7 support.

We typically respond to all inquiries within 24 to 48 hours. Complex matters may take up to 30 business days.