WowBet Terms & Conditions — Complete Member Guide

Welcome to WowBet. These Terms & Conditions govern the use of the WowBet platform. By creating an account or using this platform, you automatically agree to these terms. Please read them carefully before you start.

WowBet is an international-standard online gaming platform built with Bangladeshi users in mind. We offer seamless payments via bKash, Nagad, and Rocket, full support in Bengali, and a library of over 500 internationally certified games.

These Terms & Conditions are also available in English; however, the Bengali version is the authoritative document. In the event of any dispute or ambiguity, the Bengali version shall prevail.

To open an account with WowBet, you must meet the following requirements:

• You must be 18 years of age or older.
• You must provide accurate and truthful personal information.
• Each person may hold only one WowBet account.
• You must have an active Bangladeshi mobile number.
• All information provided at registration must be accurate and truthful.

WowBet may request additional identity verification at any time. Failure to cooperate with this process may result in a temporary account suspension. To keep your account secure, use a strong password and never share it with anyone.

To update your profile details after registration, please contact customer support. Changes to your name or date of birth require a dedicated verification process.

Deposits and withdrawals on WowBet are processed via bKash, Nagad, and Rocket. The following rules apply to all payments:

• Minimum deposit amount: BDT 200.
• Minimum withdrawal amount: BDT 500.
• The mobile wallet account used must be registered in your own name.
• Payments made through third parties are strictly prohibited.
• Withdrawal requests are typically processed within 3–10 minutes.
• During peak hours, processing may take up to 30 minutes.

WowBet does not charge any deposit fees. However, your mobile wallet provider may apply their own charges, which are outside WowBet's control. If you have an active bonus, withdrawals may be held until the applicable wagering requirements have been met.

Your deposit and withdrawal history is available in the transactions section of your account. Any queries about a transaction must be raised with customer support within 24 hours.

WowBet offers a range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free spins, and VIP rewards. Each bonus has its own terms and conditions, which are detailed on the bonus page.

Wagering Requirements: Most bonuses come with wagering requirements. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must wager BDT 30,000 before withdrawing bonus funds. Some games contribute partially or not at all toward wagering.

• The claim window for bonuses is generally 7 days.
• Any unused bonus will be automatically cancelled upon expiry.
• A second bonus may not be applicable while another bonus is active.
• Abusing bonuses or claiming bonuses through multiple accounts will result in all bonuses being cancelled.
• WowBet reserves the right to modify or cancel any promotion at any time.

Regular play and earning a set number of points are required to access VIP program benefits. Full details on VIP tiers can be found on the VIP page Available.

All games on WowBet are operated in accordance with international standards. Each game has its own rules, accessible within the game interface. General gaming rules are as follows:

• All game outcomes are determined by an RNG (Random Number Generator).
• If your connection drops during a game, your bet will generally remain active.
• In Live Casino games, the dealer's decision is final.
• If a fault is found in the game software, the relevant bet may be voided.
• In the event of a technical issue with any game, WowBet's decision is final.

WowBet works directly with game providers under formal agreements. If you have a dispute over a game result, our team will liaise with the provider to resolve it. Any complaints can be submitted via the support chat after logging in.

The following activities are strictly prohibited on WowBet and will result in permanent account closure:

• Using bots, automated software, or AI to play games.
• Creating multiple accounts to abuse bonuses.
• Engaging in money laundering or any illegal financial activity.
• Hacking or gaining unauthorised access to game software.
• Behaving in an abusive or inappropriate manner toward other players or staff.
• Operating an account on behalf of a minor.
• Attempting to manipulate or influence game outcomes.

WowBet may temporarily or permanently close an account under the following circumstances:

• Evidence of a Terms & Conditions violation has been found.
• Failure to verify identity or providing false information.
• Account has been inactive for an extended period (over 12 months).
• Suspected fraudulent or suspicious transactions.
• To fulfil legal or regulatory obligations.

You may close your account at any time by contacting customer support. Please withdraw any valid balance before closing your account.

WowBet believes gaming is a form of entertainment — not a source of income. We encourage our members to play responsibly. The following tools are available to help you stay in control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Reality Check: Session reminders to keep track of how long you have been playing.
• Cooling-Off Period: Take a break ranging from 24 hours up to 6 months.

If you notice any signs of problem gambling, please contact our Responsible Gaming Visit the page and get the support you need.

WowBet takes the protection of your personal information seriously. Data collected during registration and gameplay is used solely to deliver our services and ensure security. Your information is never sold or shared with third parties.

For more details, visit our Privacy Policy Visit the page.

WowBet reserves the right to update these Terms & Conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, registered mobile numbers will be notified via SMS or in-app notification.

If you have any questions or comments about these terms, please reach out to our customer support team. We are available 24/7 to assist you.